Florida Southwestern State College
Inclusive Access & Campus Store Innovation at Florida SouthWestern State College
Inclusive Access & Campus Store Innovation at Florida SouthWestern State College
Challenges
Solution
Inclusive Access & Campus Store Innovation at Florida SouthWestern State College
Florida SouthWestern State College (FSW) is a leading institution within the Florida College System, serving over 18,000 students across four campus locations. The college offers several degree pathways, catering to a diverse student body, including a significant number of dual-enrolled students. As part of its commitment to accessibility and affordability, FSW has continuously worked to provide high-quality education, incorporating innovative solutions to drive student success.
FSW initiated a competitive bid process, seeking a flexible, cost-efficient bookstore partner that could enhance the student experience through clear communication and streamlined operations. The college needed a solution that would modernize its campus stores while addressing challenges such as textbook affordability and accessibility.
FSW aimed to enhance its course materials distribution and student retail experience by adopting hybrid business model that integrates both physical and digital solutions. Key goals included:
These ambitious goals set the stage for transformation, but FSW identified various challenges that needed to be addressed to make these objectives a reality.
Before partnering with BibliU, FSW faced several obstacles that emphasized the need for a flexible, innovative partner:
Contending with these challenges required a vendor capable of offering a customized approach. BibliU was selected as the ideal partner, providing a tailored solution that could develop alongside FSW’s needs.
FSW and BibliU worked closely to launch Universal Learning+, a strategic solution that prioritizes communication, affordability, and flexibility. Regular meetings between the teams ensured that BibliU’s offerings aligned with FSW's specific needs. At the start of the Spring 2025 term, over 40% of FSW’s courses adopted BibliU's Inclusive Access (IA) program. A dedicated FSW adoptions team collaborated with BibliU to provide faculty with the necessary support throughout the transition. Additionally, BibliU and FSW met with local high school districts to demonstrate how the Inclusive Access program benefits dual-enrolled students, ensuring they have the same access to course materials as FSW undergraduates.
BibliU also played a key role in transforming the campus stores, introducing new merchandise and supplies while retaining experienced store managers to maintain staff expertise throughout the transition. To better serve students, FSW launched pop-up campus stores during peak periods and stocked vending machines with essential supplies. This approach allowed FSW to better meet student needs across campuses.
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At Florida SouthWestern State College, student success is always at the heart of our initiatives. Our partnership with BibliU has allowed us to dramatically enhance the accessibility and affordability of course materials for all of our students, including our growing dual-enrolled population. Through innovative solutions like Inclusive Access, pop-up campus stores, and seamless material delivery, we are removing barriers and ensuring every student has the tools they need to succeed from day one.
Jason Dudley, Vice President, IT & Digital Strategies, Chief Information Officer, FSW
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Through this partnership, FSW achieved several key outcomes:
Including course materials in tuition ensured students received all required content on the first day of class, reducing out-of-pocket costs and helping them stay focused and academically prepared.
BibliU’s streamlined adoption platform allowed faculty to easily compare pricing, select materials, and align with Florida’s affordability requirements—boosting transparency and simplifying compliance.
FSW preserved its campus store while introducing innovations like pop-up locations during peak times and vending machines with essential supplies to better meet student needs.
FSW’s collaboration with BibliU has redefined the student experience by offering affordable, seamless access to course materials and updating campus store services, all while prioritizing student satisfaction and success.
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